Privacy Policy

Last updated: May 11, 2026

SetBitCode respects your privacy. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

Account Information: When you register, we collect your name, email address, phone number, and billing details (if applicable).

Usage Data: We automatically collect technical data such as IP address, browser type, device identifiers, feature usage frequency, and interaction logs. This helps us improve performance and security.

User Content: The text, files, and prompts you submit to the AI assistant are processed in real-time to generate outputs. We do not permanently store your input content unless required for legal compliance or security investigations.

Cookies & Tracking: We use essential cookies for authentication and functionality. For more details, see our Cookies Policy.

2. How We Use Your Information

We use collected data to:

  • Provide, maintain, and improve the SetBitCode Service
  • Respond to support requests and communicate service updates
  • Detect and prevent fraud, abuse, or security incidents
  • Analyze trends and optimize platform performance
  • Comply with legal obligations

We do not sell your personal data to third parties. We do not use your private prompts to train public models without explicit permission.

3. Data Sharing & Disclosure

We may share your information in limited circumstances:

Service Providers: Trusted third parties (cloud hosting, analytics) who process data on our behalf under strict confidentiality agreements.

Legal Requirements: If required by law, court order, or governmental request, we may disclose your information.

Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred with notice.

4. Data Retention

Account information is retained as long as your account is active. Usage logs are anonymized after 90 days. You may request deletion of your account and associated data by contacting us. Some information may be retained for legal compliance, fraud prevention, or legitimate business purposes.

5. Data Security

SetBitCode implements industry-standard security measures, including encryption in transit (TLS 1.3) and at rest (AES-256). Access to personal data is restricted to authorized personnel. However, no internet transmission is 100% secure. You are responsible for using strong credentials and logging out after each session.

6. Your Rights & Choices

Depending on your location (e.g., GDPR, CCPA), you may have the right to:

  • Access, correct, or delete your personal data
  • Restrict or object to certain processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, email us at privacy@setbitcode.com. We will respond within 30 days.

7. International Data Transfers

Your information may be transferred to and processed in the United States or other jurisdictions where our servers operate. We ensure appropriate safeguards (Standard Contractual Clauses) for international data transfers.

8. Children's Privacy

The Service is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us to remove it.

9. Changes to This Privacy Policy

We may update this policy periodically. The "Last updated" date indicates when changes were made. Significant changes will be notified via email or platform notification.

10. Contact Us

For privacy-related inquiries or to submit a request, reach out to:

Data Protection Officer
SetBitCode
11407 Granite St, Charlotte, NC 28273, USA
info@setbitcode.com
+1 (704) 714 8563